First 50 users lock in 50% off for life. Grab early access before the spots are gone.

Get early access
Customer retention for B2B SaaS teams

Customer retention management software that tells you who's about to leave.

For B2B SaaS teams who only find out about churn after the customer is already gone, ChurnPit is a customer retention management software that turns your billing and usage data into one health score per account. Unlike a customer success dashboard you have to remember to open, we email you the moment someone's at risk, straight from your own domain.

50% off for life, first 50 users only
  • Health score per account
  • Alerts by email
  • Sent from your domain
  • One webhook to connect
Get early access See how it works

No credit card required to join early access

Customer health score

One customer health score that tells you who to check on first

It's hard to know who's about to leave until it's too late.

ChurnPit's customer health score pulls together real signals: login gaps, failed payments, and usage drop off, then rolls them into one number per account. Think of it as an account health tracker that updates itself, so you always know who needs a check in first.

Northwind Labs At risk
28
Login gap17 days
Payment statusFailed once
Failed payment tracking

Failed payment tracking that stops cancellations before they happen

A declined card is often the first sign. Most teams don't notice until the account is already gone.

ChurnPit handles failed payment tracking on its own, watching every charge and folding it straight into the customer's health score. Paired with billing usage tracking across logins and activity, tracking failed payments stops being a manual chore and payment failures surface the moment they happen.

Fenwick & Co Payment failed
Card declined2 days ago
Retry attempts2 of 3
Health score impact-18 pts
Own SMTP

Send email from your domain, not a stranger's

One email is easy to miss. Nothing happens, and the customer quietly leaves.

  1. Customer's health score drops below 70
  2. ChurnPit sends an email from your own domain
  3. They come back? Nothing else happens
  4. No response? A second email goes out, also from your domain
  5. Still no response? Your team gets notified to step in
Alert fromalerts@yourcompany.com
TriggerScore below 70
StatusNo response, team notified
Reporting

Straight to your inbox, dashboard optional

Checking a dashboard every day takes time nobody has.

Get a daily report with everyone's score, sent straight to your inbox. Reply to dig into any account.

3 customers at risk this week
  • Northwind Labs28
  • Fenwick & Co41
  • Attic Studio57
Dashboard optional. Reply to dig in.

Get set up in one sitting

No sales call, no onboarding project. Four steps and ChurnPit is already watching your customers for you.

  1. 1

    Sign up

    Create your ChurnPit account and pick a plan.

  2. 2

    Add your SMTP

    Connect your own domain so every alert arrives from you, not a stranger.

  3. 3

    Add the JS tracker

    Drop one line of tracking code into your website or app to start capturing usage signals.

  4. 4

    Add your webhook

    Connect your billing events so ChurnPit can see payments, failures, and cancellations.

That's it. Every at-risk customer's details land straight in your inbox, no extra dashboard to check.

Pricing that fits before you've proven ROI

Simple plans, no setup fee, cancel anytime. First 50 early access users lock in 50% off for life.

Starter

$39$19.50/mo

Founding member price, locked in for life

  • Up to 200 tracked customers
  • 1 billing integration
  • Alerts from your domain
  • Weekly email report
  • Shared support
Get early access

Growth

Most teams choose this

$99$49.50/mo

Founding member price, locked in for life

  • Up to 1,000 tracked customers
  • Unlimited integrations
  • Alerts from your domain
  • Daily email report
  • Priority support
Get early access

Scale

$249$124.50/mo

Founding member price, locked in for life

  • Up to 5,000 tracked customers
  • Unlimited integrations
  • Alerts from your domain
  • Real-time email report
  • Dedicated onboarding
Get early access
Request a feature

Missing something? Tell us.

We're building this with early customers, not in a vacuum. If there's a signal you need that we don't track yet, say so.

Get early access

Get told before it's too late to fix it.

Join early access and set up your first health score today.

50%off for life, first 50 users
4steps to get set up
0dashboards, alerts by email